Definition and application of 'AQL'
It stands for 'Acceptance Quality Limit', and is
defined as the "quality
level that is the
worst tolerable"
In practice, three types of defects are distinguished. For
most consumer goods, the limits are:
0% for critical
defects (totally unacceptable:
a user might get harmed, or regulations are not respected).
2.5% for major defects (these products
would usually not be considered acceptable by the end user).
4.0% for minor defects (there
is some departure from specifications, but most users would not mind it).
These proportions vary in function of the product and its
market. Components used in building an airplane are subject to much lower AQL
limits.
The need for sampling, rather than 100% checking
When controlling the quality of a batch of products, it is
not practical to inspect 100% of them (unless the quantity is very small).
Inspecting a large number of products takes a long time: it is expensive,
and inspectors are less effective as they get tired. Actually, a 100%
check does not yield that much more information than inspecting a statistically
representative sample.
Why different
inspection levels?
There is a fairly obvious principle in statistical quality
control: the greater the order quantity, the higher the number of samples
to check.
But should the number of samples ONLY depend on the
order quantity? What if this factory had many quality problems recently,
and you suspect there are many defects? In this case, you might want more
products to be checked.
On the other hand, if an inspection requires tests that end
up in product destruction, shouldn't the sample size be drastically reduced?
And if the quality issues are always present on all the products of a
given batch (for reasons inherent to processes at work), why not check only a
few samples?
For these reasons, different levels are proposed by MIL-STD
105 E (the widely
recognized standard for statistical quality control).
It is usually the buyer's responsibility to choose the
inspection level--more samples to check means more chances to reject
bad products when they are bad, but it also means more days (and
dollars) spent in inspection.
The 3
general inspection levels
Level I
Has this supplier passed most previous inspections? Do you
feel confident in their products quality? Instead of doing no quality control,
buyers can check less samples by opting for a level-I inspection.
However, settling on this level by default, in order
to spend less time/money on inspections, is very risky. The likelihood of finding
quality problems is lower than generally recommended.
Level II
It is the most widely used inspection level, to be used by
default.
Level III
If a supplier recently had quality problems, this level is
appropriate. More samples are inspected, and a batch of products will (most
probably) be rejected if it is below the quality criteria defined by the buyer.
Some buyers prefer level-III inspections for high-value
products. It can also be interesting for small quantities, where the inspection
would take only one day whatever the level chosen.
The 4 special
inspection levels
These special levels can be applied in cases where only very few samples can be checked. "Four additional
special levels, S-1, S-2, S-3 and S-4 […] may be used where relatively small
sample sizes are necessary and larger sampling risks can be tolerated."
Under S-3 level, the number of samples to check is lower
than under S-4, and so on.
In practice: for consumer goods, quality control is usually performed under the general levels.
The special levels are used only for certain tests
that either take lots of time or destroy the samples. Another
situation where special levels are appropriate is
a container-loading supervision--to have an idea of what is inside
the cartons, without spending too much time at that checking.
Getting familiar with the AQL tables
Before using the AQL tables, you should decide on three
parameters:
The 'lot size'. If
you ordered different products, the quantity of each product is a lot size,
and separate inspections should be carried out for each lot. If you
ordered only one product, the lot size is your total order quantity.
The inspection level. Different inspection
levels will command
different number of samples to inspect. In this article, we will stick
to the so-called "level II", under "normal
severity".
The AQL
level appropriate
for your market. If your customers accept very few defects, you might want to
set a lower AQL for both major and minor defects.
There are basically two tables. The first one tells you
which 'code letter' to use. Then, the code letter will give you the sample
size and the maximum numbers of defects that can be accepted.
First table: sample size code letters
How to read this table?
If you follow my example, I assume your 'lot size' is
comprised between 3,201pcs and 10,000pcs, and that your inspection level is
'II'. Consequently, the code letter is "L".
Second table: single sampling plans for normal (level II)
inspection
How to read this table?
Your code letter is "L", so you will have to draw
200pcs randomly from the total lot size.
Besides, I assume you have set your AQL at 2.5% for major
defects and 4.0% for minor defects. Therefore, here are the limits: the
products are accepted if NO MORE than 10 major defects AND NO
MORE than 14 minor defects are found.
For example, if you find 15 major defects and 12 minor
defects, the products are refused. If you find 3 major defects and 7 minor
defects, they are accepted.
Two examples to get clearer idea
Let's say we have ordered 5,000pcs of a product. In the
table below, we can see how many samples would be drawn under each of the 3
inspection levels.
General
inspection levels
|
||||||
Reduced
(I)
|
Normal
(II)
|
Tightened
(III)
|
||||
80pcs
|
200pcs
|
315pcs
|
As we can see, the numbers of samples to check vary from 80pcs
to 315pcs. But a trained inspector might be able to do it in one day, whatever
the inspection level you choose.
Now
let's say we have ordered 40,000pcs of a product. Again, we can see the
differences in sample sizes.
General
inspection levels
|
||||||
Reduced
(I)
|
Normal
(II)
|
Tightened
(III)
|
||||
200pcs
|
500pcs
|
800pcs
|
In this case, the inspection might take one day of work (Under level I), two days (under level II), or three days (under level III).
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